What we do

We Solve Problems with Technology

More than experience we bring real expertise. We are able to design or use our model library to solve your operational challenges including capacity management, scheduling, patient flow, staffing, and resource utilization.

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Our Services

Quantitative Modelling and Optimization

Apply sophisticated analytical tools to solve resource and flow problems, to choose between potential policy/operational alternatives, or to optimize processes

Process Improvement Support

Provide process improvement analysis and support to help streamline processes for high quality, effcient patient care.

Data Analytics

Leverage data to gain insights into operations and practices that improve care and drive effciencies.

Workshops

We are able to design workshops for your organizations around planning concepts, for example: why averages are not enough.

Successful Case Studies

Problem

Load Balancing of Surgical Ward



Result

Switching of two surgeon's operating schedule resulted in a 3 bed reduction in the surgical ward which is atleast $1.1M/yr in operational savings.

Load Balancing of Surgical Ward

Our Past Projects

Scheduling Process and Waitlist Management

Simplifying the schedulig process allowing an increase in service level and reducing the waitlist in a rehabilitation centre

Hospital Capacity Flow (COVID and non-COVID)

Allocate capacity across the hospital to manage the COVID surge

Surgical Supply Management

Optimize the Surgical Supply Flow

Wait time prediction/improvement

Wait times are a struggle across healthcare and are an important factor in patient satisfaction and provider working conditions. We have applied our techniques to predict and improve waiting times in areas such as surgery, home care services, and emergency departments. We consider how current policies, schedules, budgets, resourcing, and operational decisions affect wait times for service.

Dialysis Policy Analysis

Our healthcare system is poised to undergo large transformations as we look at ways to revolutionize how healthcare is delivered, including a trend away from institution-based care. However, how to make those changes without compromising patient care is not always clear. We employed data analytics to determine the characteristics of patients suitable for home dialysis.

Medication Ordering Process Simulation

As technology changes how care is delivered, it can be difficult to predict the impact of these changes. Simulation can help clients visualize the changes, highlight unforeseen consequences, test and evaluate the benefits, and refine new processes virtually before going live with changes. We applied simulation modelling to determine the extent to which an electronic medication, ordering, dispensing and administration process would improve turnaround times and error rates compared to the existing manual system.

Get in touch

Let us show you how we can help you transform your healthcare operations and management, increase patient access, decrease wait times, and reduce costs.

Book an appointment for a free consultation